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Available 24/7Serving Fairfax County

Water Damage Restoration in Reston, VA

One crew from the first call to the finished room.

Call now (703) 783-7855Answered 24/7, nights and weekends
  • 4.9 on Google
  • One crew, dry-out to rebuild

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  • Available 24/7Nights, weekends, holidays
  • 42-year builderOwner Curtis Berg, journeyman
  • Navy Seabees veteranThe Navy's construction force
  • Adjuster-ready recordsPhotos, readings, estimate

We handle water damage restoration and mold remediation for Reston homes, from the original Lake Anne clusters to the condos near Reston Town Center, 24 hours a day. One crew dries your home, documents it for your insurer and rebuilds what had to come out.

Water damage in Reston homes, and where it starts

Reston was planned from scratch. Robert E. Simon launched it in 1964, and it grew around five village centers (Lake Anne, Hunters Woods, Tall Oaks, South Lakes and North Point) and four lakes: Anne, Audubon, Newport and Thoreau. Homes here are grouped into clusters, and many clusters have their own association that owns or maintains part of the property. That shapes almost every Reston water job, because the first question is often whose wall, roof or pipe it was, and only then what got wet.

The original clusters near Lake Anne and Hunters Woods

Hickory Cluster and Waterview Cluster were among the first townhome groups by Lake Anne, built in the mid-1960s. The Moorings Cluster went up on the Lake Anne shoreline around 1971, and Hunters Green in Hunters Woods was under construction around 1970. These homes are more than 50 years old now. Many have been updated over the years, and some may still have original plumbing in places.

Attached cluster homes share roofs and walls, and that changes how water damage spreads:

  • A roof leak over one unit can run along framing and show up in the unit next door.
  • A supply line that bursts in a shared wall can soak drywall and insulation on both sides. In winter, that is often a frozen pipe that burst in an outside wall.
  • A slow drain leak in one home can stay hidden for months behind a neighbor's finished wall.

We map moisture in every affected unit, photograph where the water came from and what it reached, and put it in writing. That gives you, your neighbor, your cluster association and each insurer the same record.

North Reston and the 1980s and 1990s clusters

North Reston, mostly ZIP code 20194, filled in later around North Point and Lake Newport. Newport Springs Cluster, with 28 townhomes, dates to 1989. Heather Knoll Cluster, 52 townhouses on Woodbrook Court, followed in the early 1990s. Listings show Windsor Park homes from 1993 and Sutton Ridge condos from 1995. Clusters by Lake Audubon were going up in the early 1980s.

Homes from these decades often have laundry and full bathrooms on upper floors, plus water heaters and air handlers that may be on their first replacement or overdue for one. Upper-floor leaks travel down. A failed washing machine hose on the third floor of a townhome can wet two ceilings before it reaches the garage.

Condos near Reston Town Center and the Metro

Reston Town Center opened its first blocks in 1996, and the Silver Line stations at Wiehle-Reston East (2014), Reston Town Center and Herndon (both 2022) brought a wave of new condo and apartment buildings. In stacked units, water from a unit above can come in through light fixtures, sprinkler heads or the ceiling drywall. The building association's policy and your own unit policy may each cover part of it, so a clear record of where it started matters.

Lakes, streams and wooded lots

Reston was designed to keep its trees, and the result is a lot of shade, leaves and slope. Snakeden Branch, which flows into Lake Audubon, The Glade and Colvin Run all run through stream valleys between neighborhoods. Homes on lots that drop toward these valleys can take water through lower-level walls after heavy rain. Leaves clog gutters fast here, and an overflowing gutter dumps roof water right at the foundation.

What a Reston water job looks like with us

You call and tell us what happened. We stop the water if it is still coming in, extract what is standing and set drying equipment. We come back to check moisture readings until every wet wall, floor and ceiling reads dry, including the unit next door when the damage crosses a shared wall. Along the way we photograph the damage, write the estimate, send the documentation to your insurer and meet your adjuster on site.

Then the same crew rebuilds. Owner Curtis Berg is a Navy Seabees veteran with 42 years as a journeyman builder, which matters in a town full of custom cluster designs where trim, siding and layouts do not come from a catalog.

Our process

Our process in Reston: extract, dry, document, rebuild

Four steps, one crew, one phone number.

  1. Step 1

    Stop the water and pull it out

    We find where the water is coming from, stop it, and extract standing water from floors, carpet and the structure.

  2. Step 2

    Dry it out

    We set dehumidifiers and air movers and take moisture readings each visit. The equipment stays until the readings say dry.

  3. Step 3

    Document it for your adjuster

    We photograph the damage, log every moisture reading, and write the estimate. We send that documentation to your insurer and meet your adjuster on site.

  4. Step 4

    Build it back

    The same crew replaces drywall, insulation, flooring, trim and paint. No handoff to a second contractor.

Insurance documentation

We work for you, not your insurance company

You hire us and we bill you. Then we give your insurer the paperwork they ask for, so you are not chasing photos and receipts while your house is torn open.

Your insurance company decides what your policy covers. We are a restoration contractor, not a public adjuster.

Does homeowners insurance cover burst pipes?

A moisture meter held against a water-stained ceiling, reading 42.6
Every reading goes in the file

What your adjuster gets

Sent to your insurer, in writing

  • Photos of the damage before, during and after
  • Moisture readings logged on every visit
  • A written estimate for the dry-out and the rebuild
  • Documentation sent to your insurer
  • We meet your adjuster at your home
  • 42years

    as a journeyman builder

  • 1crew

    from first call to finished room

  • 24/7

    emergency line, nights and weekends

  • 4.9stars

    on Google

Mold

Mold after water damage in Reston

In Reston, mold deserves as much attention as the water. The same things that make it a pleasant place to live keep houses damp. Thick tree cover shades roofs and north-facing walls, so they dry slowly after rain. Leaves pack gutters and valleys, and water that backs up under shingles or spills down siding can wet sheathing for weeks without showing inside. Lower levels on lots that slope toward Snakeden Branch, The Glade or Colvin Run stay damp after a wet spell.

Cluster living adds a twist. In attached homes, mold from a hidden leak can grow inside a shared wall, so the problem in your home may have started next door. That is why we test and document both sides when we can. We do mold inspection and testing to show what is there and how far it goes, then handle mold remediation by containing the area, removing affected material, drying the structure and rebuilding. Selling a Reston home? Read our guide to mold disclosure in Virginia.

Smell something musty?

Find out what you have, then get it out and dried.

Reviews

Reviews from Reston homeowners

Real reviews from our Google Business Profile only.

4.9 on Google

Our work

Real jobs, start to finish

Photos from our own jobs: finding the water, opening up what got wet, and drying it out.

  • A moisture meter held against a water-stained ceiling, reading 42.6Moisture readings
    A moisture meter held against a water-stained ceiling, reading 42.6
  • Three crew members in dust masks pulling wet insulation, drywall and wiring out of a basement roomTear-out
    Three crew members in dust masks pulling wet insulation, drywall and wiring out of a basement room
  • Air movers and dehumidifiers racked and strapped inside a work vanOur equipment
    Air movers and dehumidifiers racked and strapped inside a work van
  • A technician in a protective suit and respirator vacuuming a concrete block wall under ductworkMold removal
    A technician in a protective suit and respirator vacuuming a concrete block wall under ductwork
  • A technician in a protective suit cutting away drywall next to exposed pipes and a pressure tankTear-out
    A technician in a protective suit cutting away drywall next to exposed pipes and a pressure tank
  • A technician with a flashlight checking an opened section of ceiling above a doorwayInspection
    A technician with a flashlight checking an opened section of ceiling above a doorway

FAQ

Water damage questions from Reston

Not answered here? Call (703) 783-7855, any time.

Do you work on Reston cluster homes with shared walls?

Yes. We dry and rebuild attached cluster homes, and we take moisture readings and photos in each affected unit so you, your neighbor and your association have the same record.

How fast can you get to my home in Reston?

Call us any time and we will give you an arrival time on the phone.

My cluster association needs paperwork about the damage. Can you provide it?

Yes. We give you photos, moisture readings and a written estimate, and you can share copies with your association. We also send the documentation to your insurer and meet your adjuster on site.

Do you serve North Reston?

Yes. We serve all of Reston, including North Reston, in ZIP codes 20190, 20191 and 20194.

Do you remove mold in Reston homes?

Yes. We inspect and test for mold, remove it when it needs to come out, dry the area and rebuild, all with the same crew.

Can you rebuild after the water damage is dried?

Yes. Rebuild is done in-house by the same crew, from drywall and insulation to flooring, trim and paint. There is no handoff to a second contractor.

Available 24/7

Water damage in Reston? Call now.

The sooner the water comes out, the less has to be torn out. One crew dries it out and builds it back.

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