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Available 24/7Burst and frozen pipes

Burst Pipe Cleanup and Repair in Northern Virginia

Burst pipe? We dry it out and build it back.

Call now (703) 783-7855Answered 24/7, nights and weekends
  • 4.9 on Google
  • One crew, dry-out to rebuild

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Takes about 20 seconds. We call you back, day or night.

We use your info only to follow up on this request.

  • Available 24/7Nights, weekends, holidays
  • 42-year builderOwner Curtis Berg, journeyman
  • Navy Seabees veteranThe Navy's construction force
  • Adjuster-ready recordsPhotos, readings, estimate

If a pipe just burst, do this now

Shut off your main water valve, then call us at (703) 783-7855. We pull out the water, dry the structure, document the damage for your insurer, and rebuild what had to come out.

  1. Shut off the main water valve. Turn it clockwise until it stops. If you cannot find it, close the small valve under the leaking fixture.
  2. Stay away from water near electricity. If water is near outlets, cords or the electrical panel, or a ceiling is sagging, stay out of that room. Only shut off power at the panel if you can reach it while standing somewhere dry.
  3. Open a faucet on the lowest floor. This drains the water left in the lines so less comes out of the break.
  4. Take photos before you move anything. Your insurer will want to see the damage as you found it.
  5. Move what you can to a dry spot. Electronics, rugs, papers and photos first.
  6. Call us. Every hour water sits, it soaks further into drywall, subfloor and insulation.

Why pipes burst in Northern Virginia winters

Water expands when it freezes. In a closed pipe, that builds pressure between the ice and the nearest faucet until the pipe splits. The ice often plugs the crack while it is cold, so the leak starts when the pipe thaws. That is why many burst pipes show up the morning after a hard freeze, or when you come home from a trip.

Pipes most likely to freeze

  • Supply lines in exterior walls, especially behind kitchen and bathroom sinks
  • Pipes in crawlspaces, unheated garages and attics
  • Lines that run over a garage or under a cantilevered floor
  • Outdoor spigots that were not shut off and drained for winter
  • Homes left empty or with the heat turned down during travel

Read: How to prevent frozen pipes in Northern Virginia

The damage you cannot see

A burst pipe inside a wall or ceiling can run for a while before it shows. Water travels along framing, soaks insulation and spreads under flooring. Surface drying is not enough. We take moisture readings in the walls, floors and ceilings around the break, open up only what has to come out, and keep drying until the readings say dry. Wet material left in a wall can grow mold.

Our process

What we do after a burst pipe

Four steps, one crew, one phone number.

  1. Step 1

    Stop the water and pull it out

    We find where the water is coming from, stop it, and extract standing water from floors, carpet and the structure.

  2. Step 2

    Dry it out

    We set dehumidifiers and air movers and take moisture readings each visit. The equipment stays until the readings say dry.

  3. Step 3

    Document it for your adjuster

    We photograph the damage, log every moisture reading, and write the estimate. We send that documentation to your insurer and meet your adjuster on site.

  4. Step 4

    Build it back

    The same crew replaces drywall, insulation, flooring, trim and paint. No handoff to a second contractor.

One crew from the first call to the finished room

Many restoration companies dry your home and then leave you to find a contractor for the repairs. We do both. The crew that cuts out the wet drywall is the crew that hangs, tapes and paints the new drywall.

The company is owned by Curtis Berg, a Navy Seabees veteran with 42 years as a journeyman builder. A builder plans the dry-out with the rebuild in mind, so we cut out what needs to go and keep what can be saved.

A technician in a protective suit cutting away drywall next to exposed pipes and a pressure tank

Insurance documentation

We work for you, not your insurance company

You hire us and we bill you. Then we give your insurer the paperwork they ask for, so you are not chasing photos and receipts while your house is torn open.

Your insurance company decides what your policy covers. We are a restoration contractor, not a public adjuster.

Does homeowners insurance cover burst pipes?

A moisture meter held against a water-stained ceiling, reading 42.6
Every reading goes in the file

What your adjuster gets

Sent to your insurer, in writing

  • Photos of the damage before, during and after
  • Moisture readings logged on every visit
  • A written estimate for the dry-out and the rebuild
  • Documentation sent to your insurer
  • We meet your adjuster at your home

FAQ

Burst pipe questions

Not answered here? Call (703) 783-7855, any time.

What should I do first when a pipe bursts?

Shut off the main water valve first. Then stay clear of water near outlets or the electrical panel, take photos of everything, and call us so we can start extraction.

Where is the main water shutoff valve?

It is usually where the water line enters the house: in the basement or crawlspace on the front wall, near the water heater, or in a utility closet. In many townhomes and condos it sits near the water heater or under the kitchen sink.

Why did the leak start after the pipe thawed?

Ice can plug the split while the pipe is frozen. When it thaws, water flows out of the crack at full pressure, so the damage often shows up hours or a day after the cold snap.

Does homeowners insurance cover a burst pipe?

Many policies cover sudden water damage from a burst pipe, but your insurer and your policy decide. We document the damage with photos, moisture readings and a written estimate, send it to your insurer, and meet your adjuster on site.

Can you rebuild the walls and floors after drying?

Yes. Rebuild and repair is done in-house by the same crew that dried your home, from drywall and insulation to flooring, trim and paint.

Our work

Real jobs, start to finish

Photos from our own jobs: finding the water, opening up what got wet, and drying it out.

  • A technician in a protective suit cutting away drywall next to exposed pipes and a pressure tankTear-out
    A technician in a protective suit cutting away drywall next to exposed pipes and a pressure tank
  • A moisture meter held against a water-stained ceiling, reading 42.6Moisture readings
    A moisture meter held against a water-stained ceiling, reading 42.6
  • Three crew members in dust masks pulling wet insulation, drywall and wiring out of a basement roomTear-out
    Three crew members in dust masks pulling wet insulation, drywall and wiring out of a basement room
  • Air movers and dehumidifiers racked and strapped inside a work vanOur equipment
    Air movers and dehumidifiers racked and strapped inside a work van
  • A technician in a protective suit and respirator vacuuming a concrete block wall under ductworkMold removal
    A technician in a protective suit and respirator vacuuming a concrete block wall under ductwork
  • A technician with a flashlight checking an opened section of ceiling above a doorwayInspection
    A technician with a flashlight checking an opened section of ceiling above a doorway

Near you

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Pipe burst? Call now.

The sooner the water comes out, the less has to be torn out. One crew dries it out and builds it back.

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